About This Launch
Dagmor takes completed call recordings from call centres and returns a readable Call Log with each recording filename and a highlighted transcript. Teams can use their own script or correct a first draft made from steps that recur in real calls. Separate reports cover agent Hero Scores, conduct concerns, recording coverage and gaps, what customers said between questions, and trends by date, agent and campaign. People make the final decision on disputed findings.
Why I Built This
Dagmor grew from a real call-team problem: a score alone loses what customers actually said, while checking recordings by hand takes too long. Rickie built it so teams can hand over calls, get useful reports, and still see the words and original recording behind a finding.
Launch Details
CategorySaaS
StageLive
ListedOctober 14, 2026