Eval-only JSONL + promptfoo harness for appliance-repair answering agents. EMERGENCY/URGENT/ROUTINE/ESTIMATE plus FAIL-bait. Unzip, swap provider, read the score table. Not a phone bot.
I built this to make appliance-repair answering agents safer and easier to evaluate before they reach customers. It packages realistic triage cases, clear labels, and repeatable scoring so teams can catch bad guidance quickly.