Supportifier is AI customer service for online stores, using reviewed terms and live order data. It can cancel and refund orders in Shopify, WooCommerce and Magento, and book returns in Shopify. Other cases go to a person with the order already looked up. Channels include AI and live chat, a public help centre, an AI form, a ticketing inbox, a customer portal, WhatsApp, Messenger, Instagram and phone.
Integrations cover Shopify, WooCommerce, Magento, Qliro, Stripe, PostNord and DHL. The smallest customers start at SEK 79,000 a year. No free trial is mentioned, and you can book a walkthrough. The site is available in English and Swedish.
Supportifier was built so online stores can answer customer questions through one reviewed source of terms and order data, with a person stepping in when needed.